Privacy Policy for FTM Kitchens Mobile Order Ahead Application

Last updated: 29th June 2024

Welcome to FTM Kitchens! This Privacy Policy describes how FTM Kitchens ("we", "us", "our") collects, uses, and shares personal information when you use our mobile application (the "App"). Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information:

When you use our App, we may collect the following personal information from you:

• Name
• Email address
• Delivery address
• Payment details (handled by our payment processing partners, not stored by us)
• Phone number
• IP address
• Device data

2. How We Use Your Information

We collect this information for the following purposes:

• Processing your orders
• Authenticating users
• Processing payments
• Improving our Services

3. When We Collect Your Information

We collect your information when you:

• Use or access our Services
• Place an order through our App
• Sign up for an account on our App

4. Credit Card Information

We may collect your credit card details to process payments for orders placed through our App. However, we do not store credit card information ourselves. It is securely stored with our custodian partners who adhere to the highest international data security standards.

5. Sharing of Information

We may share your personal information with:

• Service providers who assist us in providing our Services (e.g., payment processors)
• Legal and regulatory authorities as required by law

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard encryption to protect your payment information during transmission and storage.

7. Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. You may request the deletion of your account and personal information at any time by visiting the below:

https://ordernow.applova.io/consumer-portal/business/L09FKH8HXEJF9/user/delete

8. Your Choices and Rights

You can review and update your personal information through your account settings in the App. You also have the right to request access to, rectification of, or deletion of your personal information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FTM Kitchens
1115 Rock Chapel Rd, , Lithonia, GA
Email: f.themeat@gmail.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.